At NAI Cascade, our commercial property management team views every property through our clients’ eyes—considering what it means to you, your future, and your legacy.

Our dedicated property management team—Trish Parkes, Sandra DeRango, Christina Nist, and Julie Stoner—prioritizes relationships and collaboration. We bring together owners, tenants, vendors, contractors, and brokers to form a cohesive team, working together to ensure the long-term prosperity of your asset.

Services include:

  • Ensure timely rent collections and management of tenant ledgers:
    • Send out electronic monthly rent statements to all tenants;
    • Post and deposit rent payments onto ledgers; and,
    • Advise Owner of any late rents and any default actions needed.
  • Administer day-to-day accounts’ payable and receivable:
    • Review and approve invoices pertaining to each Property;
    • Timely pay all approved invoices, property taxes and insurance on behalf of Owner; and,
    • Obtain Owner approval for nonrecurring expenses which exceed NAI Cascade’s spending authority as defined in the Property Management Agreement.
  • Issue monthly Owner draws from the Clients’ Trust Account via ACH or eCheck to Owner’s personal bank account.
  • Prepare and process final accounting statements and security deposit refunds or collections for tenants that have vacated the premises.
  • Create annual operating budgets for each Property.
  • Prepare, distribute and collect annual CAM/NNN reconciliations.
  • Prepare detailed monthly and year-end financial reports for each Property, including Owner statements and ledgers;
    • Cash flow and Income/Profit & Loss statements;
    • 12-month cash flow and income statements;
    • Budget variance reports;
    • Aged receivables reports;
    • Income and expense registers;
    • Rent rolls; and,
    • Other customized reports as may be needed for the IRS.
  • Prepare year-end financial reports for tax preparation by Owner and Owner’s accountant.
  • Issue year-end 1099s to Owner and all vendors with required submission to State of Oregon.

  • Make site visits to each property at a frequency agreed upon by Owner and NAI Cascade;
  • Proactively inspect the premises for any maintenance issues;
  • Coordinate with third-party service providers for recurring maintenance contracts, such as landscaping, snow removal, parking lot maintenance, window washing, and heating/cooling preventative maintenance;
  • Report to Owner promptly any conditions at, on or about the Property which, in the opinion of property manager, require the attention of Owner or third parties on Owners’ behalf;
  • Coordinate, meet with contractors and obtain bids for maintenance or repairs as needed and submit to Owner for approval;
  • Check vendors’ workmanship of repairs and contracted services at each property; and, Recap property management activities in a monthly written narrative report to the Owner.

  • Check in with tenants regularly so that they are accustomed to dealing with NAI Cascade, instead of contacting you as the building Owner;
  • Professionally and promptly respond to tenant concerns and requests;
  • Coordinate and supervise any tenant improvements as well as the move-in and move-out processes; and,
  • Provide analysis of market lease rates for tenant renewals.
Owner/Tenant Portal